Shipping policy

 

At Tulips, we are committed to delivering your orders safely and efficiently.

1. Order Processing Time

All confirmed orders are processed and dispatched within 24 hours on working days.

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Estimated Delivery Timeline

Once dispatched, orders are typically delivered within 2–6 business days, depending on the destination and serviceability of the location.

3. Working Days Calculation

Delivery timelines are calculated based on working days only, excluding Sundays and public holidays.

4. Unforeseen Delays

While we strive to ensure timely delivery, delays may occasionally occur due to unforeseen logistical challenges, weather conditions, government regulations, or circumstances beyond our control.

Tulips shall not be held liable for delays caused by third-party logistics partners; however, we will always assist customers in tracking and resolving shipment concerns.